Question 1

What is MusePact?

Accepted Answer

On MusePact the business orders campaign content from ErosWell Commerce LLC d/b/a MusePact, and MusePact separately engages the creator as an independent contractor. We handle the brief, the paperwork and Payment Protection so both sides can focus on the content.

Question 2

Who can join?

Accepted Answer

Two roles: brands (companies, agencies, shops) who buy content, and creators who make it. You choose the role at sign-up; one account can only act in one role.

Question 3

Is it free to register?

Accepted Answer

Yes. Creating an account, publishing a profile, posting campaigns and negotiating are free. We only charge commission when a deal is completed.

Question 4

How do I get verified?

Accepted Answer

In your profile, add a social account and we give you a short code. Put it in your bio, press verify, and we scan the public page. Once matched you get a verified badge and rank higher in search.

Question 5

How does payment protection work?

Accepted Answer

The brand pays MusePact before work starts, under Payment Protection. The creator delivers, the brand approves, and only then does MusePact record the amount on the creator's contractor balance. Nobody can disappear with the payment.

Question 6

What if the brand never approves my work?

Accepted Answer

Every deal has an auto-approval window (5 calendar days by default). If the brand does not approve or request revisions in that time, the work auto-approves and MusePact records your fee on your contractor balance.

Question 7

Can I chat and share contacts before funding?

Accepted Answer

You can chat from the first offer, but links, emails, phone numbers and messenger handles are hidden until the payment is secured. This protects both sides from off-platform scams.

Question 8

What happens if there is a dispute?

Accepted Answer

Either side can open a dispute from the deal room. Funds stay frozen while our team reviews the brief, the contract and the submitted work, then we release, split or refund.

Question 9

What is the commission?

Accepted Answer

One service fee, charged only on completed deals. The exact amount is always shown in your deal room before you confirm. No listing fees, no subscription.

Question 10

How and when do creators get paid?

Accepted Answer

After approval, MusePact records the amount on your contractor balance in your wallet. Request a payout with your bank or Wise details and our team sends it as a separate contractor payment — usually within 5 business days of your request.

Question 11

How do brands pay for a deal?

Accepted Answer

We issue a funding invoice with bank transfer details and a reference. Once the transfer lands and we confirm it, the deal is marked funded and the creator can start.

Question 12

Which currency do you use?

Accepted Answer

All deals are priced in USD. Payouts can be sent in your local currency at your bank's or Wise's rate.

Frequently asked questions

Getting started

Deals and payment protection

Money