Data Deletion

1. Disconnect a social account

Sign in and open Profile → Connected accounts, then press Disconnect next to Instagram, TikTok or YouTube. This immediately deletes the access token, handle, follower count and any insight metrics we stored for that platform. You can also revoke access from the platform itself (Instagram: Settings → Apps and websites; TikTok: Settings → Security → Manage app permissions) — we delete the stored data when we receive the platform's deauthorization callback.

2. Delete your MusePact account

Email dev@musepact.com from the address on your account with the subject "Delete my account". We confirm within 30 days and erase your profile, messages, connected-account data and marketing records.

Records tied to completed financial transactions — invoices, escrow ledger entries and signed contracts — are retained in anonymised or legally required form for up to 7 years for tax and dispute purposes. Open deals must be completed, cancelled or refunded before an account can be deleted.

3. What happens to your public profile

Your creator or brand profile is removed from discovery immediately on request, before the full erasure is finished. Reviews you left may remain visible in anonymised form.

4. Questions

For anything about your data, write to dev@musepact.com. See also our Privacy Policy and Terms of Service.